Personal Care Services

Personal Care Services is a Wisconsin Medicaid benefit providing assistance with activities of daily living including bathing, toileting, feeding, dressing, mobility, and personal hygiene. Services are medically necessary, ordered by a provider, and provided in the member's home or community setting under supervision by a registered nurse.

Eligibility

• Care recipient must have a qualifying disability
• Relationship: non relative

Questions to ask the program

These are questions to ask the program, not a verdict on your eligibility. Confirm the current rules directly with the program.

• Does the person receiving care live in Wisconsin? — Residency is usually the first thing a program checks.
• Does your relationship to the person — non relative — count for this program?
• What counts as a qualifying disability or level of care need, and what documentation shows it?
• Is there a caregiver-specific department, coordinator, or support line? Ask for it by name. — Many agencies have one that isn’t advertised on the website.
• What documents do you need from us to start an application?
• Is there a waitlist right now, and how long is it?

What this record does not yet say

• a direct application link
• eligibility criteria

How to apply

• The member's provider orders personal care services and a Medicaid-enrolled personal care agency's RN supervisor requests prior authorization by submitting the Personal Care Screening Tool (PCST), which can be filled out online at https://fsia.wisconsin.gov/ or on paper, based on an in-person evaluation of the member in their home.