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New Mexico ADRC, ALTSD, and 211 Resource Navigation

New Mexico caregivers can use the Aging and Long-Term Services Department Aging and Disability Resource Center, caregiver-resource pages, live chat, ADRC phone line, and United Way 211 to find aging, disability, caregiver, respite, dementia, long-term care planning, Medicare, Medicaid, legal, senior, disability, meals, adult day, transportation, health, shelter, rent, and community-service referrals.

New Mexico's Aging and Long-Term Services Department helps New Mexicans achieve lifelong independence and healthy aging and lists the Aging and Disability Resource Center as a direct contact at 800-432-2080 and nm.adrc@altsd.nm.gov. ALTSD offers live chat during business hours and identifies ADRC as a featured resource for Medicaid waiver assistance. ALTSD's caregiver resources direct family caregivers to the New Mexico ADRC for respite help and say ADRC options counselors can provide information and planning assistance for future needs for caregivers and loved ones. ALTSD also provides dementia caregiving resources, support-group links, caregiver training, and respite-resource guidance. United Way 211 in New Mexico provides free referrals to health and human services, government agencies, and community-based organizations, with county coverage links and resource categories including basic needs, physical and mental health, senior and disability services, Meals on Wheels, adult day and respite care, transportation, children and family support, abuse and neglect resources, and disaster services.

Eligibility

  • Relationship: spouse, parent, child, sibling, grandparent, other relative, non relative

Questions to ask the program

These are questions to ask the program, not a verdict on your eligibility. Confirm the current rules directly with the program.

  • Does the person receiving care live in New Mexico? — Residency is usually the first thing a program checks.
  • Does your relationship to the person — spouse, parent, child, sibling, grandparent, other relative, or non relative — count for this program?
  • Is there a caregiver-specific department, coordinator, or support line? Ask for it by name. — Many agencies have one that isn’t advertised on the website.
  • What documents do you need from us to start an application?
  • Is there a waitlist right now, and how long is it?

Services

New Mexico's Aging and Long-Term Services Department helps New Mexicans achieve lifelong independence and healthy aging and lists the Aging and Disability Resource Center as a direct contact at 800-432-2080 and nm.adrc@altsd.nm.gov. ALTSD offers live chat during business hours and identifies ADRC as a featured resource for Medicaid waiver assistance. ALTSD's caregiver resources direct family caregivers to the New Mexico ADRC for respite help and say ADRC options counselors can provide information and planning assistance for future needs for caregivers and loved ones. ALTSD also provides dementia caregiving resources, support-group links, caregiver training, and respite-resource guidance. United Way 211 in New Mexico provides free referrals to health and human services, government agencies, and community-based organizations, with county coverage links and resource categories including basic needs, physical and mental health, senior and disability services, Meals on Wheels, adult day and respite care, transportation, children and family support, abuse and neglect resources, and disaster services.

How to apply

Use the official program page for application details: official program page.

  • nm-consumer-directed (companion): New Mexico ADRC and 211 referral channels can help families locate planning and community supports alongside consumer-directed Medicaid options.